[Suggestion] Support/Bug management/transparent dev practice
1. An 'open' / 'Transparent' view of the reported, accepted & 'currently being fixed' bugs
2. An 'open' / 'Transparent' development plan
Clarifying my use of 'Transparent'
A public view of your intentions with regards to the games future, your intended milestones both guaranteed & 'on hold' (aka idea's that you're playing with) what's being worked on, accepted/rejected suggestions/bugs/features etc
A great example of what I'm calling 'transparent bug reporting' is dungeon defenders 2:
A great example of what I'm calling 'Transparent development' is the use of something like trello:
Transparency on development progress and vision is something that will really help ease a lot of minds. There are a lot of unhappy people on the forums and steam. I'm sure you're aware of the biggest complaints and have some plans / ideas in the pipeline. What I don't see is any communication or intent on your part to change, alter or redesign certain aspects of the game that are clearly causing frustration. This is a big mistake. If players know that you're working on something and can see that you're listening to them it makes a huge difference. It gives you, the dev team, a chance to be given a chance.
Additionally it helps reduce duplicates, manage your development priorities, centralises reports (instead of having some on steam, some on forums etc), maintain consistency and a whole host of other benefits
Steam does not reflect the bug report post by Katie on the forums, which is to report bugs here:
My only Question
Is this something you're willing to set up & use?
This post can be viewed on steam or the forums:
Thanks for reading